Frequently Asked Questions
Why do I have to buy & wear your grip socks?
Why do I have to fill out a waiver?
Everyone in the building needs a waiver, if they are jumping or not. The waiver form is to exempt companies from certain regulations; example of this is if a person was injured while at this facility the company would not be liable. This is a standard regulation for all trampoline parks and if the person is not willing to sign the waiver they are not allowed to take part in any activity while at the facility.
Is there an age limit to jump?
If you can walk, you can jump! We have a designated area for jumpers 6 years and younger.
Do you allow outside food or drink?
Outside food is permitted but no outside drinks are allowed into the facility.
Do I need to make a reservation?
Not at this time, we are only accepting walk-ins.
How old do you have to be to jump without a parent?
Jumpers must be at least 12 years old in order to be left at the facility without a responsible adult and must have been read all the facility’s rules before jumping.
I’m planning on coming to watch my kids jump, do I have to pay?
Spectators are welcome to do just that: spectate. To go on and around the Trampoline to help kids or jump with them can ONLY be done by buying a ticket for yourself.
What is your cancellation policy? All pre-purchased and purchased admission.
All pre-purchased and purchased admission sales are final, and no refunds will be given. Deposits for parties and large group events are non-refundable. However, it is possible to reschedule a party and the deposit will apply to the new date.